Refund Policy
7-day no-reason refund
Unused plans within 7 days after purchase can apply for refund
System failure refund
Automatic refund for recharge failures due to system issues
Duplicate purchase refund
Refund available for duplicate purchases due to mis-operation
Refund Process
1
Contact customer service to apply for refund
2
Provide order number and refund reason
3
Customer service reviews refund application
4
After approval, refund will arrive in 3-5 business days
Note: Used plans do not support refund.